CELPIP Writing Task 1 Template: Writing an Email

目标

在 27 分钟内写一封 150–200 字的邮件。语气可以是正式、半正式或非正式，因此始终要与题目中的收件人相匹配。题目会给出一个情境，您必须回应题目中的所有要点，通常包括问候语、写信目的、具体细节、请求或建议以及结束语。

题目示例

下面每一步都使用同一个题目，这样您可以看到一个完整的情境如何贯穿整个模板。

题目： Write to a restaurant manager about a disappointing experience. In your email:

• Describe the problems with the food
• Describe the problems with the service
• Suggest what the restaurant should do

考官关注什么

第 0 步：问候语（Salutation）

目标： 判断收件人身份，从第一行就确立合适的语气。

语法要点：配对法则（Rule of Pairs）

让开头问候语与结尾签名保持一致：

模板

• 问候语： Dear [Recipient],

示例： Dear Manager of Delicious Taste of Toronto Restaurant,

第 1 步：开头段

目标： 用 1–2 句话做必要的自我介绍，并明确说明邮件目的。

语法要点：用 Present Progressive 表达写信目的

公式： I am writing to + [base verb]...

这个结构能立刻告诉读者您写信的原因，比 I want to tell you about… 更加专业。

示例：

• I am writing to express my concern about…
• I am writing to request information regarding…
• I am writing to invite you to…

模板

• 自我介绍（如有必要）： I am [Your Name], [brief context].
• 目的说明： I am writing to [express/request/inquire/invite/apologize/recommend]…

示例： I hope this email finds you well. I am writing to express my concern about the disappointing experience I had at your restaurant on September 20th, 2024.

第 2 步：主体段 1——第一个要点

目标： 提出第一个支撑论点，配合具体的细节与例证。

语法要点：段落开头的过渡语

在主体段的开头使用过渡短语，让结构更清晰：

模板

• 过渡 + 主要观点： To begin with, [first main point].
• 具体细节： For example, [concrete detail with names, dates, or places].
• 影响或后果： This [resulted in / caused / led to]…

示例： To begin with, the food I ordered, a filet mignon and lobster dish, was poorly prepared. The steak was overcooked to the point of being inedible, while the lobster lacked any seasoning, making it bland. Additionally, the side vegetables were cold, and the portion size was insufficient considering the price.

第 3 步：主体段 2——第二个要点

目标： 在第一个要点基础上提出第二个支撑论点，体现思路的层层递进。

语法要点：递进连接词

在第二段使用更有力的连接词，展现逻辑上的推进：

模板

• 连接词 + 第二个要点： Moreover, [second main point].
• 细节与举例： [Expand with specifics].
• 请求或建议（如适用）： I would greatly appreciate it if you could [action].

示例： Moreover, the service was unacceptable. We were left waiting for over 30 minutes before anyone took our order, and the server was not only inattentive but also rude when we inquired about the delay. I would greatly appreciate it if you could look into this matter and ensure that proper standards of both food quality and customer service are upheld.

第 4 步：主体段 3——行动呼吁

目标： 清楚说明您希望对方采取的行动，语气礼貌但要求具体。

语法要点：条件式礼貌用语

用条件句让请求听起来更专业：

模板

• 请求或建议： I would like to [request/suggest/ask]…
• 礼貌强调： I would appreciate your prompt response.

示例： Thank you for your attention to this issue. I trust that you will consider offering a full refund or an invitation to return for a complimentary meal.

第 5 步：结尾与签名

目标： 以专业的方式收尾，并署上您的姓名。

模板

• 期待回复的话： I look forward to [receiving your reply / hearing from you / your response].
• 结尾签名： Best regards, / Sincerely,
• 姓名： [Your First Name] [Your Last Name]

示例： I am looking forward to receiving your response.

Best regards,
[Your First Name and Last Name]

6 种邮件类型

每一道 CELPIP 邮件题目都属于以下类别之一。请掌握它们各自的语气和目的：

范文（9 分及以上）

综合运用上述所有步骤——下面是对本模板开头题目的完整带标注范文：

Dear Manager of Delicious Taste of Toronto Restaurant,

Opening Phrase I hope this email finds you well. Purpose Statement I am writing to express my concern about the disappointing experience I had at your restaurant on September 20th, 2024. Context Despite the restaurant’s high reputation, both the food and the service fell far below my expectations.

Transition To begin with, the food I ordered, a filet mignon and lobster dish, was poorly prepared. Specific Details The steak was overcooked to the point of being inedible, while the lobster lacked any seasoning, making it bland. Additionally, the side vegetables were cold, and the portion size was insufficient considering the price.

Additive Connector Moreover, the service was unacceptable. Supporting Evidence We were left waiting for over 30 minutes before anyone took our order, and the server was not only inattentive but also rude when we inquired about the delay. Polite Request I would greatly appreciate it if you could look into this matter and ensure that proper standards of both food quality and customer service are upheld.

Polite Closing Thank you for your attention to this issue. Call to Action I trust that you will consider offering a full refund or an invitation to return for a complimentary meal.

Anticipation I am looking forward to receiving your response.

Sign-off Best regards,
[Your First Name and Last Name]

通用短语集

开头短语

目的说明

主体段过渡

请求与建议

结尾短语

结尾签名